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FREQUENTLY ASKED QUESTIONS FOR UK AND EUROPEAN HOLIDAY HOMES |
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Question |
In the event of a claim who would I contact? |
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Answer |
If you need to make a claim you will only need to deal with our claims
dept in the UK. The claims department will liase with loss adjusters if they are required and will keep you fully informed of the progress of your
claim. |
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Question |
Will I have liability cover whilst the holiday home is let? |
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Answer |
Providing you have informed us the property will be let then you would be
covered for liability to guests and persons visiting your property. |
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Question |
What amount do I need to insure my home and contents for? |
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Answer |
Buildings - It is very important that you insure the buildings for the
re-build cost, which should include the main dwelling, outbuildings, site clearance and professional fees Etc. You should be able to obtain this information
from your surveyor or your agent.
Contents - Your contents should be insured for the full replacement cost as your policy is on a “New for old
Basis”, with depreciation only being taken into account for items of clothing. |
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Question |
Who are the underwriters of the policy? |
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Answer |
The policy is underwritten at Lloyd’s of London (Syndicate No. 4444),
which provides total security. |
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Question |
Are the taxes applicable to the insurance for my overseas property
included or will we have to pay them separately? |
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Answer |
All local taxes are included within the quoted premium and the
underwriters are responsible for paying them to the appropriate countries. |
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Question |
If I wish to live in my overseas holiday home on a permanent basis, can
you still offer cover on the home and contents? |
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Answer |
Yes we would be able to offer a different scheme for overseas homes being
used as your main residence. |
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Question |
Can I increase the insured sums for my holiday home in mid
term? |
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Answer |
Yes you can change your sums insured, you would only be charged pro-rata
for the remaining term of the policy. |
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Question |
If I let my holiday home will I have cover for loss of use? |
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Answer |
Yes, the cover includes loss of rent due or additional costs of
accommodation in the event of the residence becoming unusable. |
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Question |
Will the policy you provide cover me for accidental damage to domestic
supplies? |
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Answer |
Yes, the cost of repairing accidental damage to domestic oil pipes,
underground cables, underground water supply and gas pipes for which you are legally responsible. Limit of indemnity £500 in total. |
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Question |
If I sell my holiday home, can I expect to receive any refund for the
remaining insurance term? |
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Answer |
Yes you may be entitled to a refund depending on how long the insurance
has been in force and whether you have made a claim. |
